With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Learning & Development Intern plays a vital support role for the L&D Officer, taking primary responsibility for administrative tasks, logistics, and basic coordination. This role ensures that all groundwork and preparation for training, orientation, and recognition programs run smoothly and in line with brand standards, allowing the L&D Officer to focus on strategic planning, needs analysis, and training delivery.

OUR PROJECT

Professional Employee Branding Development

CSR, Youth Support Community Development Projects

Support for People with Disabilities Collaboration Project

Talent Internship & Management Trainee Development Programs

Thrive at Hilton: Highlighting our talent, Fun activities, and "catch me at my best" moments

What will I be doing?

Logistics & Training Coordination:

Classroom Setup: Assist in the preparation and breakdown of training venues (arranging tables/chairs, setting up projectors, audio systems, and teabreaks) to ensure a clean and professional learning environment.

Orientation Support: Assist in managing the planning and delivery of orientation programs. Prepare Welcome Kits, name tags, and training materials. Assist in welcoming and guiding new team members on their first day.

Internal Communication: Design basic materials (using Canva/PowerPoint), print, and regularly update the training notice board with all relevant training information. Send out email reminders for upcoming training sessions to various departments.

Recognition Programs: Assist in the implementation of recognition programs by handling logistics (preparing certificates, gifts, setting up small stages, etc.).

Administration & Records Management:

Attendance Tracking: Prepare attendance sheets, mark attendance during classes, and input attendance data accurately into the HR/Training management system.

Training Records: Assist the L&D Officer in compiling, organizing, and maintaining both hard and soft copies of training records, ensuring they are always in place and ready for brand audits.

Training Materials: Assist with printing, photocopying, and binding training documents. Provide basic English-Vietnamese translation for training materials if capable.

Other Duties:

Trainer Support: Assist all departmental trainers with their training logistics and materials where necessary.

Carry out any other reasonable administrative duties and responsibilities as assigned by the L&D Officer or Director of Human Resources.

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Education: Senior student or fresh graduate with a degree in Human Resources, Hospitality/Tourism Management, English Language, or a related field.

Language: Good command of written and spoken English to meet business needs (as you will work in an international hotel environment). Knowledge of Chinese is a strong advantage.

Computer Skills: Proficient in MS Office (Word, Excel, PowerPoint). Familiarity with basic design tools (like Canva) to create posters and internal announcements is highly preferred.

Attributes: Highly organized, detail-oriented, and careful (crucial for maintaining accurate training records).

Attitude: Proactive, good communication skills, strong service mindset, and a genuine passion for Learning & Development / HR.

Availability: Able to commit to a full-time internship for at least 6 months.